Details & Policies

Guests who stay at The Northport acknowledge the receipt of these policies in writing, and that prior to taking the room, they read and abide by all property policies listed herein, and further agree that they are subject to the penalties noted for any violations of this policy document. 

Print Version of Our Details & Policies Document

BUILDINGS AND ACCESS

There are two buildings on the property. The first building on the right, as you enter the main parking area is the Inn. The second building on the left is the Lodge.

1. ROOM RESERVATIONS

Call our Front Desk at 207-218-1129 between the hours of 8:00am-7:00pm, seven days a week.

2. FRONT OFFICE

The Front Office is located just inside the Inn entrance for check-in/check-out or any questions or concerns. If the office is closed, please call 207-218-1129 for assistance.

3. CHECK-IN / CHECK-OUT

Check-in is 4pm or later on day of arrival. Check-out is no later than 11am. A key drop is to the right of the front door.

4. EARLY CHECK-OUT

Extended stay guests are asked to provide a two-week notice for a changed check-out date that is earlier than their contracted check-out date. If extended stay guests have pre-paid beyond their changed check-out date, a credit will be applied to their account if a two weeks’ notice is given, else the account will not be credited for the difference between the pre-paid date and the early check out date.

5. ROOM REFRESH

Short-Term Stay Guests (27 days or less)

Fresh linens are provided at check-in. Short-term stay guests may request fresh linens and towels, and room refresh up to two times upon request during their stay.

Extended Stay Guests (28 days or more)

Fresh linens along with a starter set of soaps, toilet paper, etc. are provided in all rooms at check-in. Subsequently, extended stay guests are then responsible for all laundry, including linens and towels, soaps, toilet paper, etc., and keeping their rooms clean, orderly and free of old food, garbage, and general clutter. This is among the several ways we are able to keep our prices so low.

Cleaning Services

Guests may “check-out” a vacuum cleaner and/or basic room cleaning supplies at no charge. Guests are expected to return these items ASAP after usage on the same day. Also, guests may also request a room refresh for $45. This includes room vacuuming, room and bathroom refresh and fresh linens and towels. Note: Guests are encouraged to purchase single ply toilet paper to avoid clogging. There will be a $50 toilet unclogging fee if toilet(s) get backed up.

6. REPAIRS, MAINTENANCE and ROOM CONDITION

Please note that this property reserves the right to visually inspect all guest rooms to ensure the well-being of our guests, to confirm the condition of the rooms, and to perform necessary maintenance and repairs. We will knock three times, and/or try to communicate in advance with guests concerning any scheduled repairs to avoid any inconvenience.

7. VEHICLES & PARKING

Residents will be asked for vehicle model and license as part of the check-in procedure. Residents are permitted one vehicle per adult guest.

There are no assigned parking spaces; we have plenty of room for residents and guests. Please leave ample distance between vehicles.

8. SAFETY

We strive for a quiet, comfortable and safe environment. If you see strangers entering the property or any suspicious activity, please report it immediately to Property Management: 808-214-0817.

9. COMMON KITCHEN

Use of the common kitchen is encouraged. It provides convenience and offers the ability to save money on dine-out and take-out, as well as to ensure specific dietary needs.

Access to the kitchen is on the first floor. The combination code should not be shared with anyone and we will change periodically.

The kitchen may be used everyday from 7:00 a.m. to 9:00 p.m. If your work schedule requires you to access the kitchen outside of these hours, please be respectful of other guests and keep noise to a minimum.

WE KINDLY INSIST THAT YOU:

Please do not leave the kitchen if you have food warming or cooking. This is a fire hazard.

Please leave the kitchen spotless, garbage thrown out and dishes washed carefully and put away.

The refrigerators in each room are meant to store all frozen and refrigerated food, and drink items; however, a larger refrigerator is provided in the kitchen for further food & drink storage.

10. SNOW REMOVAL

Snow plowing, shoveling is handled by the property.

11. MESSAGE BOARD

Check our website messaging board frequently for all property updates (e.g., repairs, storm power outages, seasonal and policy updates, etc.).

12. SECURITY CAMERAS

For everyone’s safety and security there are numerous live-feed and motion-detection cameras on the premises, including in the shared kitchen for safety and insurance reasons.

13. MAIL DELIVERY

Extended stay guests are encouraged to establish a virtual mailbox or physical PO Box through the Belfast US Postal Office, located at 1 Franklin Street. We are not responsible for mail delivered to property.


PLEASE READ CAREFULLY
OCCUPANCY IS CONDITIONAL ON POLICY ADHERENCE


14. POLICY VIOLATION PENALTIES

Please read carefully as a $250 fee will applied to your credit card or security deposit for EACH infraction, followed by possible eviction:

(a) NO SMOKING

No Smoking or Illegal Drug Use: There is no smoking of any kind allowed in the lodge rooms or outside of lodge rooms. Smoking is only allowed at the picnic table by the road. This applies to cigarettes, cigars, pipes, vaping and marijuana for recreational or medicinal purposes regardless of prescription for use or not. We ask that you dispose of All cigarette butts in the disposal containers provided. Do not throw cigarettes on the ground. Also, any evidence of illegal drug use will result in possible eviction and/or a call to Belfast Police.

(b) NO INCENSE

No burning of incense in the rooms.

(c) NO PETS

Due to the close proximity of Lodge rooms, allergies and guest safety, we have a strict no pets policy, including emotional support or comfort animals.

(d) NO HOT PLATES

Food warmer or cooking appliances of any kind are strictly prohibited in the lodge rooms. Guests are invited to use the shared kitchen or a barbecue grill on the back brick patio as desired.

(e) OCCUPANCY / NO SUBLETTING

Under no circumstances are guests allowed to take on roommates, or to sublet your room to others.

(f) ROOM CONDITION

Rooms in disarray or disrepair, including rooms that are not cleaned regularly by guests, accumulated garbage, including fire hazard materials, and any loss/damage to the room or property will be assessed, documented and charged to the guest.

15. LIABILITY

Safety is of prime concern. Guests are responsible for their actions and those in their party. If we receive complaints, we will address with you directly.


We truly hope you enjoy your stay at The Northport Inn & Lodge.


Updated December 7, 2022